FREE EXPRESS SHIPPING FOR ORDERS OVER $50 IN AUSTRALIA

Shipping

SHIPPING & DELIVERY
Tide Apparel offer a national/international flat rate shipping fee on all items.


WITHIN AUSTRALIA

Standard Delivery within Australia is AU $10.00 via Australia Post no matter how many products you buy.
Express Delivery is AU $13.00 via Australia Post no matter how many products you buy.
FREE express shipping for Australia orders over AU $50.00. Offer is subject to change at any time at Tide Apparel’s discretion.
You will be able to track your order by entering the consignment number at auspost.com.au/track


Delivery Times

Once your order is processed, packed and dispatched (approx. 1-2 business days), please allow 2-7 business days for deliveries via Australia Post. Deliveries to remote areas can take from 7-10 business days.
Your order is home delivered where this service exists. If you are outside of Australia Post’s delivery network, it will be delivered to the nearest post office and you will receive a collection notification card.


You have the option to have your item delivered with or without a signature of receipt. If you choose to have your order delivered without a signature of receipt, you are liable for your order after it has been delivered by Australia Post.
N.B. It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obligated to re-send the order to the correct address at our expense.


INTERNATIONAL ORDERS

International orders are sent via Australia Post at a flat rate shipping fee of AU $20.00. Delivery times can vary depending on the country your order is being delivered to.

International Customs and Duty Charges

Please be aware of any fees your local customs office may charge before placing your order. As the payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and Tide Apparel cannot be held responsible for any charges.
If you choose not to pay duties on import and your parcel is returned to us, you will be issued with a refund when the parcel is received, less any freight costs incurred by Tide Apparel. 
N.B. It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obligated to re-send the order to the correct address at our expense.
N.B. Tide Apparel is not responsible to cover national or international shipping costs incurred by the customer for refunds on non-faulty items or cover the re-delivery costs for exchanges. See our Returns and Exchange Policy.
N.B. All delivery charges are in Australian dollars and subject to change.